Research and Design Process
Heuristic Research - Task Observation
Task: Scan a file and send it to an email address
Three subjects are asked to perform the designed task in ten minutes. We documented the process of how they accomplished the task and the final results via video record. While the subject is working on the task, they are requested to think loudly.
Task Flow Breakdown of Three Subjects (Click on below image)
Heuristic Research - Summary of Findings
Design Ideation - Information Architecture
The main task was separated into two operations: Scan File and Choose Destination for the scanned file. Then we came up with three type of information architecture by integrating them in different logical way.With the first two concepts, users need to follow step by step instructions to finish the whole task, either scan the file first or setup destination first. The third concept provides users all the options at one time and let the users choose where to start.
User Test to Compare Concepts
Winning Concept of Information Architecture
Interface Design - Draft Version
Winning Concept of Information Architecture
Go To Final Design and Demo
